Terms & Conditions

Warranty Clause

For Warranty Registration, please Click 

Exchange of item(s) within the first 14 days of purchase. A valid purchase receipt must be shown to prove date of purchase. 

Beyond 14 days, the item(s) shall be warranted on parts and services only for a period of one (1) year from the date of purchase. A valid purchase receipt must be shown to prove the date of purchase. 

This warranty is only valid in the Republic of Singapore

This warranty is only available to the named customer and is not transferable, negotiable or assignable to third party.

This warranty is covered and provided by the respective product manufacturer and is subjected to the respective product manufacturer’s terms and conditions for warranty service.

This warranty does not cover on-site service.

This warranty must be presented when servicing is required.

This warranty covers only for products found to be defective in workmanship or material. It does not cover for damages, deterioration, malfunctions resulting from improper usage, acts of nature, abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Alpha Digital (Holdings) Pte Ltd, including damage caused by dropping, blown fuses, spills of food or liquid.

Repaired product will be warranted for the balance of the original warranty period. 

Defects or malfunctions of the product not notified by customer during the warranty period.

Damage resulting from use of non Alpha Digital- approved accessories.

All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal customer use.

No other express warranty is applicable to this product. The duration of any implied warranties, including the implied warranty of marketability, is limited to the duration of the express warranty herein. Alpha Digital Pte Ltd shall not be liable for the loss of the use of the product, inconvenience, loss or any other damages, direct or consequential, arising out of the use of, or inability to use, this product or for any breach of any express or implied warranty, including the implied warranty of marketability applicable to this product.

Alpha Digital (Holdings) Pte Ltd neither assumes nor authorizes any authorized service centre or any person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty.